Shipping Policy
WHAT DELIVERY OPTIONS DO I HAVE?
When your destination country is the U.S., you can choose between Standard Delivery.
(For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour. )
Standard Delivery
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hour.
Standard Shipping fee
Order over $69---Free shipping
Order $0-$48.99---Shipping fee $7.99
Order $49-$68.99---Shipping fee $8.99
(It is applicable only to orders with total value after discount)
Standard delivery is free for orders $69. The discount applies automatically at the checkout.
During peak seasons and promotional sales, delivery might take a little longer.
How long does the processing time take?
(1) For Normal Products, Delivery Time(13-21 Days)=Processing Time+Shipping Time
- Processing Time Normally 3-7 Business Days
- Shipping Time Normally 10-14 Business Days
Shipping times for some countries and regions are listed below. We will try to further improve the delivery times for all countries.
(2) Possible Delays
We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On rare occasions, these packages can arrive outside of the estimated timeframe.
(3) Missing Order
If you're missing items or a shipment, contact us within 30 days of the ship date.
Where the goods can be shipped?
Yes, we do offer worldwide shipping! (Except for India, Brazil, Dominica, French Polynesia, French Guiana, Maldives, Panama, Ecuador, Guadeloupe, Martinique, Reunion, Iraq, Palau, Turks and Caicos Islands, Seychelles, Mozambique, Mauritius, Trinidad and Tobago, Zambia, Côte d'Ivoire, they are not in the scope of delivery)
Import Taxes & Duties
According to the requirements of customs law, all goods imported into EU countries and the UK are subject to value-added tax. When you check out, you need to pay 10% tax based on the total price of the goods.
EU 27 countries (Austria, Belgium, Bulgaria, United Kingdom, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,Asia, Finland, France, Croatia, Czech Republic, Sweden and Estonia.)
How do I track my order?
Every customer will receive their tracking code automatically, Once we are ready to ship your order. The tracking code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may be available in 1-2 business days after the order was shipped.
For worldwide common tracking website: www.17track.net
If you have any questions, you can contact us at work time。
E-mail:service@cicynew.com